Update on Solitaire 3D for iPad caused the to no longer open

For all queries specific to the iPad version of Solitaire 3D.
Ritchd01
Posts: 1
Joined: Jul 16, 2013

Update on Solitaire 3D for iPad caused the to no longer open

Postby Ritchd01 » Jul 17, 2013

I did an update for this game yesterday and since then I cannot open the game. It keeps sending me back to the home screen. I have deleted and reinstalled it, I have tried entering a new user name, nothing works.
The update had to do with the retina display feature on the ipad, i believe.

Didgeridoo
Posts: 1
Joined: Jul 17, 2013

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Didgeridoo » Jul 17, 2013

Same here on an iPad2 16GB, Wifi with iOS 6.1.3
After updating Free solitaire 3D today, the game opens and closes right after choosing the players name.
Uninstall and reinstall doesn't fix the problem.
Does this happen only on free solitaire 3D or also on paid version of game?
Is there any way to revert back to previous version ?
Greets,

Nholmquist
Posts: 2
Joined: Jul 18, 2013

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Nholmquist » Jul 18, 2013

I am experiencing the same problem after loading the update. This was one of my favorite games. It appears that the problem is being experienced by a lot of people, as the comments in iTunes shows. Any information on a fix or the ability to load the previous version?

Fuzzyfelts
Posts: 1
Joined: Jul 20, 2013

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Fuzzyfelts » Jul 20, 2013

Same here, up-dated game and now when I open the game it just kicks me back out again, hurry up with a fix please, missing my card games!

Jordanmja
Posts: 1
Joined: Jul 20, 2013

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Jordanmja » Jul 20, 2013

Same here. Does an administer ever read these posts?

Nholmquist
Posts: 2
Joined: Jul 18, 2013

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Nholmquist » Jul 23, 2013

I sent an email to the GrassGames contact address and received the following reply:

I'm fixing it up now and will release a new version when its ready.

Cheers

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Aidan
Posts: 584
Joined: Jan 17, 2009

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Aidan » Jul 25, 2013

I'm looking into this problem at the moment and will release a new version as soon as I get things fixed up.
Aidan
GrassGames.com

User avatar
Aidan
Posts: 584
Joined: Jan 17, 2009

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Aidan » Jul 28, 2013

The full version has just been released V6.37 - can someone check if it is still crashing or if its ok now?
Aidan
GrassGames.com

WJRigler
Posts: 1
Joined: Aug 01, 2013

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby WJRigler » Aug 01, 2013

I just downloaded the update, and it is STILL not letting me on. It immediately sends you back to your home screen. I hope this can be fixed because everyone in my family uses it! It is a great game

User avatar
Aidan
Posts: 584
Joined: Jan 17, 2009

Re: Update on Solitaire 3D for iPad caused the to no longer

Postby Aidan » Aug 02, 2013

Can you get me a crash report please - see here for details. You can email it to: support at grassgames dot com
Aidan
GrassGames.com


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