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Update on Solitaire 3D for iPad caused the to no longer open

Posted: Jul 17, 2013
by Ritchd01
I did an update for this game yesterday and since then I cannot open the game. It keeps sending me back to the home screen. I have deleted and reinstalled it, I have tried entering a new user name, nothing works.
The update had to do with the retina display feature on the ipad, i believe.

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Jul 17, 2013
by Didgeridoo
Same here on an iPad2 16GB, Wifi with iOS 6.1.3
After updating Free solitaire 3D today, the game opens and closes right after choosing the players name.
Uninstall and reinstall doesn't fix the problem.
Does this happen only on free solitaire 3D or also on paid version of game?
Is there any way to revert back to previous version ?
Greets,

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Jul 18, 2013
by Nholmquist
I am experiencing the same problem after loading the update. This was one of my favorite games. It appears that the problem is being experienced by a lot of people, as the comments in iTunes shows. Any information on a fix or the ability to load the previous version?

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Jul 20, 2013
by Fuzzyfelts
Same here, up-dated game and now when I open the game it just kicks me back out again, hurry up with a fix please, missing my card games!

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Jul 20, 2013
by Jordanmja
Same here. Does an administer ever read these posts?

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Jul 23, 2013
by Nholmquist
I sent an email to the GrassGames contact address and received the following reply:

I'm fixing it up now and will release a new version when its ready.

Cheers

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Jul 25, 2013
by Aidan
I'm looking into this problem at the moment and will release a new version as soon as I get things fixed up.

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Jul 28, 2013
by Aidan
The full version has just been released V6.37 - can someone check if it is still crashing or if its ok now?

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Aug 01, 2013
by WJRigler
I just downloaded the update, and it is STILL not letting me on. It immediately sends you back to your home screen. I hope this can be fixed because everyone in my family uses it! It is a great game

Re: Update on Solitaire 3D for iPad caused the to no longer

Posted: Aug 02, 2013
by Aidan
Can you get me a crash report please - see here for details. You can email it to: support at grassgames dot com