cannot open program. new install

For all queries specific to the Windows version of Solitaire 3D.
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Joined: Jun 25, 2015

cannot open program. new install

Postby jadavis » Jun 26, 2015

I just installed the current version (paid) on an old XP machine that had been running this program, prior to replacing the hard drive. Now, trying to open the program returns the following messages " switching to software renderer and no hardware renderer found", then "error creating the direct 3D device", then "could not re-create graphics device and/or objects", all of which means absolutely nothing to me. What now?

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Re: cannot open program. new install

Postby Aidan » Jun 30, 2015

That sounds like a graphics card problem. Updating the graphics drivers on your system might help.

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Joined: Oct 26, 2018

Re: cannot open program. new install

Postby shopicsoe » Oct 26, 2018

Did you set a restore point after you finished updating the drives and MS? You could try to roll back. However, if you decide to give it back as a defective drive be sure you delete all your personal information 1st. To get the solution of windows detected a hard disk problem. Anyone tell me the solution of it how be resolve it.

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Geek Squad Tech Support

Postby Geeksquad9333 » Dec 13, 2018

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