cannot open program. new install

For all queries specific to the Windows version of Solitaire 3D.
jadavis
Posts: 1
Joined: Jun 25, 2015

cannot open program. new install

Postby jadavis » Jun 26, 2015

I just installed the current version (paid) on an old XP machine that had been running this program, prior to replacing the hard drive. Now, trying to open the program returns the following messages " switching to software renderer and no hardware renderer found", then "error creating the direct 3D device", then "could not re-create graphics device and/or objects", all of which means absolutely nothing to me. What now?

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Aidan
Posts: 592
Joined: Jan 17, 2009

Re: cannot open program. new install

Postby Aidan » Jun 30, 2015

That sounds like a graphics card problem. Updating the graphics drivers on your system might help.
Aidan
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preterjack9051
Posts: 1
Joined: Sep 27, 2018

Re: cannot open program. new install

Postby preterjack9051 » Sep 27, 2018

If you cannot any program on Windows 10, just uninstall or remove the program from your system and then reinstall it on your system. It will be the best solution to fix the issue, otherwise, visit HP Australia Support, for more solution to get a program run on your system.


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