GrassGames

I am running Snow Leopard version 10.6.8. I have Solitaire 3D version 5.11.
Whenever I win a game, a dialog box opens, asking me if I want to submit my new high score online. If I click yes, I get an Internal Error box to pop up. If I click Cancel, everything is fine.
This just started about 2 days ago. I haven't added any new software or hardware to the computer. I even rebooted the iMac, but no help.
It's certainly not critical, just wanted to put it out there to see if anyone else has seen this.
Thanks Aidan!

Well, whatever caused the above problem has gone away. The game is working again as it should. No hardware/software changes on my part.

Great

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Aidan
GrassGames.com

I've narrowed the problem down a bit (yes, it's back but no big deal).
It seems to happen only on the high score weekly. Each week a new table of winning scores start. When I win with a score of less than 2500 and the dialog box asks if I want to submit my new high score, and I choose yes, I get the Internal Error. Once I win with a score of 2500 or more, it acts as it should and all is well.
On edit:
This happens in the Klondike game. It's the only game I play, so it's the only one where I know it happens.

The minimum winning score needed to post a successful game keeps rising. Li just won a game of Klondike with a score of 2515. I got the "internal error" message and my score wouldn't post locally.
I guess I need to get better and/or faster at this game.

2520 is the new minimum score needed to avoid the "Internal Error" message. Weird.

Thanks for the info - I'll use/need it when I'm investigating the problem for the next version.

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Aidan
GrassGames.com

I found a workaround.
On the Main page I clicked the Reset button. I lost all my previous scores, but now it adds all my scores again on the board, no minimum score required.

This happens every Sunday morning, at the start of a new week. It is so irritating. I note one player resets, 'fixing' the problem, but losing all previous scores. That's not a fix, that's a fudge, and not acceptable. When are Grass Games going to address this problem and give people what they paid for?

This is REALLY getting irritating.

I enjoy playing this game as well as other Grassgames programs on my Mac as well as both my iPads and iPhone and feel Grassgames has some of the better board-type games on the market.

But (and it's a LARGE but) the continued existence of a programing error that has lasted as long as this one has shows a lack of commitment to supporting your products.

It would be a shame if everyone who has spent money for your games reported this seeming lack of commitment on the iTunes Store.

Please fix this. - Thank You.