Search found 501 matches

by Aidan
Jul 02, 2025
Forum: Mac OS X Support
Topic: Version 7.15.01 is much slower
Replies: 2
Views: 212

Re: Version 7.15.01 is much slower

Hello, nothing has changed in the game either, and there's been no new release for quite a while. There are two scoring systems - one is slower by design - just check that you did not change the scoring system by accident. Otherwise I've other suggestions at this time, sorry.
by Aidan
Jul 02, 2025
Forum: GrassGames' Hearts
Topic: Issue
Replies: 3
Views: 175

Re: Issue

Check your spam and junk folders for the email.

Anyway I more or less said the same - your sub shows up as active in the system. You sure you are logging in as the correct user? Let me know the exact steps and I'll try to reproduce the problem on my end.
by Aidan
Jul 02, 2025
Forum: GrassGames - General Comments
Topic: GrassGames Twenty
Replies: 1
Views: 57

Re: GrassGames Twenty

Nothing has changed in the game so its probably something specific in the game rules. Try dragging the cards to the exact pile - the auto-move does not move the cards in some situations.
by Aidan
Jun 26, 2025
Forum: GrassGames' Hearts
Topic: Issue
Replies: 3
Views: 175

Re: Issue

Hi, I've replied to your email so hopefully things are ok now.
by Aidan
Jun 11, 2025
Forum: General Discussions
Topic: Increased latency experienced in communications.
Replies: 4
Views: 4731

Re: Increased latency experienced in communications.

Thanks Terry, and appreciate the detail.
by Aidan
Jun 10, 2025
Forum: General Discussions
Topic: Increased latency experienced in communications.
Replies: 4
Views: 4731

Re: Increased latency experienced in communications.

I think its some config problem on the server. I've rebooted now so lets see if things are better. Let me know if delays start happening again and I'll look into things in more detail.
by Aidan
May 21, 2025
Forum: GrassGames' Cribbage
Topic: Lack of partners...
Replies: 1
Views: 3558

Re: Lack of partners...

The Mac App Store versions are in the process of being submitted these days but they will take some more days maybe a week or two before they are ready. So numbers will be limited for the time being, sorry.
by Aidan
May 17, 2025
Forum: GrassGames' Cribbage
Topic: Version 5 Released!
Replies: 0
Views: 5879

Version 5 Released!

Version 5 of GrassGames' Cribbage is now available:

https://www.grassgames.com/cribbage

Just the normal Mac and Windows versions are available for now.

The Mac App Store version will be coming in the next few weeks.

Mobile and iPad versions still undecided for now when/if they are released.
by Aidan
May 17, 2025
Forum: GrassGames' Cribbage
Topic: network login
Replies: 1
Views: 18722

Re: network login

Hello, please try version 5 just released. You can download it from the home page:
https://www.grassgames.com/cribbage
The Mac App Store is not available yet but the normal Mac and Windows versions are available there.
by Aidan
Apr 29, 2025
Forum: GrassGames' Cribbage
Topic: No players?
Replies: 3
Views: 82686

Re: No players?

There's a new version nearly ready so hopefully this situation will improve in the next few weeks.
by Aidan
Mar 23, 2025
Forum: GrassGames' Hearts
Topic: Attention Aidan Please Help
Replies: 3
Views: 78579

Re: Attention Aidan Please Help

Still a problem or did you get it to load in the end?
by Aidan
Mar 23, 2025
Forum: GrassGames' Hearts
Topic: How to upload your own profile pic?
Replies: 2
Views: 45600

Re: How to upload your own profile pic?

Yes only customized avatars now.
by Aidan
Jan 31, 2025
Forum: Mac OS X Support
Topic: Lost Posts
Replies: 7
Views: 676657

Re: Lost Posts

I'd prefer to discuss this over email or Discord (link at the top), as its quicker and can send order details etc. I've send you another email. I've done the refund for your order 50394559 just now. The later version of Solitaire 3D if 7.84 - I've checked the downloads and they point to this version...
by Aidan
Jan 18, 2025
Forum: GrassGames - General Comments
Topic: Members Profile Fields Relevancy
Replies: 2
Views: 279679

Re: Members Profile Fields Relevancy

You can check your email address used in the forums - if you click your name in the top right, you can see the email address in profile -> edit profile -> edit account settings. However this is just for the forum, not for customer orders. There's no way to search all customer orders for an email add...
by Aidan
Jan 18, 2025
Forum: Mac OS X Support
Topic: Lost Posts
Replies: 7
Views: 676657

Re: Lost Posts

I sent it to the same email address you use here in the forums. Anyway your original order was from over 6 years ago from what I see in the records so the 2 years of free updates had expired. However I see you ordered again recently so I presume you have the latest version ok now. Its version 7. Let...
by Aidan
Jan 15, 2025
Forum: Mac OS X Support
Topic: Lost Posts
Replies: 7
Views: 676657

Re: Lost Posts

I replied by email to you yesterday and delete the posts afterwards.
by Aidan
Jan 14, 2025
Forum: Mac OS X Support
Topic: Klondike issues
Replies: 2
Views: 27125

Re: Klondike issues

Tmno's points sound good.
by Aidan
Sep 16, 2024
Forum: GrassGames' Hearts
Topic: Renewal of Subscription not available
Replies: 2
Views: 167728

Re: Renewal of Subscription not available

I'm switching away from Fastspring now due to problems with them, so hence the free subscriptions for the time being.

Go here for Fastspring support - they should be able to check and cancel any orders for you.
https://fastspring.com/consumer-support/
by Aidan
Sep 16, 2024
Forum: GrassGames - General Comments
Topic: total points deducted
Replies: 2
Views: 48648

Re: total points deducted

I agree. Sorry I was away from GrassGames for some time.

What's the current situation Bulldog?
by Aidan
Sep 16, 2024
Forum: iPhone Support
Topic: Cannot restore IAP/DLC on new iPhone
Replies: 3
Views: 53364

Re: Cannot restore IAP/DLC on new iPhone

Hello, yes I am tied up on other priorities, sorry.

If the restore IAP purchases button does not work as it should then sorry nothing I can do for now as it is impossible for me to get a new version of Solitaire out any time soon.
by Aidan
Sep 11, 2024
Forum: GrassGames' Hearts
Topic: My points
Replies: 2
Views: 73282

Re: My points

Hi, it was probably due to inactivity - points go down slowly. How long were you inactive for? Also if you can remember when this happened I can have a look.
by Aidan
Sep 03, 2024
Forum: GrassGames - General Comments
Topic: Subscription issuses
Replies: 2
Views: 32366

Re: Subscription issuses

I've made subscriptions free for now, while I change my shopfront provider.

Go online to the subscription page again (use the link from in the game) and you will see a button to extend your subscription for three months for free.
by Aidan
Sep 27, 2023
Forum: GrassGames - General Comments
Topic: Core Memory Unlocked!
Replies: 1
Views: 41204

Re: Core Memory Unlocked!

Cool. Making me feel old though...
by Aidan
Aug 10, 2023
Forum: Table Tennis Pro
Topic: save the score?
Replies: 1
Views: 442632

Re: save the score?

If you mean to transfer your settings / stats etc. to another computer, then you need to copy the users folder to the new machine.

See here: Accessing game preferences folders.