Page 1 of 1

Unwanted upgrade deleted all of my players and scores

Posted: May 23, 2020
by Vic2019
After more than five years of playing Solitaire 3D I picked up my iPad today and all of my scores and players have disappeared. I was asked to upload my players and when I tried I received an error message that said I could not import local scores. Now all of my players are gone and all of my high scores! On top of that if I try to create a new player my deck is missing and the one that is labeled the same as the old one is too big and hard to play quickly using it. What is going on? This is really upsetting. What can be done to restore my account?