SUPPORT - "Failed creating Direct3D Device" Error


"Failed creating Direct3D Device" Error
by Aidan     [ 07 February 2007 - 11:10 am ]
Many people reported a problem when starting the game that the message "Failed creating Direct3D Device" appears. Some solutions to this problem folow:

It is always a good idea to have the latest DirectX installed from microsoft:


It is also advisable to ensure you have the latest graphics drivers for your video card installed. You can see what graphics drivers are on your system by pressing Start Menu, then selecting the following: Settings, Control Panel, System, Hardware, Device Manager, Display Adapters, (Select an adapter), Properties.

Some web sites for graphics cards are:

3Dlabs - http://www.3dlabs.com/
Asus - http://www.asus.com/
ATI - http://support.atitech.com/
Aztech Labs - http://www.aztechlabs.com/
Canopus - http://www.canopuscorp.com/
Creative Labs - http://www.creativelabs.com/
Diamond Multimedia - http://www.diamondmm.com
Elsa Technology - http://www.elsa.de/
Guillemot - http://www.guillemot.com/
Hercules (see Guillemot) - http://www.guillemot.com/
I/O Magic - http://www.iomagic.com/
Jaton - http://www.jaton.com/
Leadtek - http://www.leadtek.com/
Matrox - http://www.matrox.com/
nVidia - http://www.nvidia.com/
Orchid (see Diamond MM) - http://www.diamondmm.com/
SiS - http://www.sis.com.tw/
Turtle Beach - www.turtlebeach.com
VIA Technologies - http://www.viatech.com/
VideoLogic - http://www.videologic.com/
by Aidan    [ 07 February 2007 - 11:11 am ]
Some further suggestions for people having this problem:

. Try running in the following resolutions:
... 1) 640x480x16
... 2) 640x480x32
... 3) 800x600x16
... 4) 800x600x32
... 5) Windowed Mode

. Update your graphics drivers - see above

. Update to the latest direct x from microsoft - you can see your current version of directx by pressing Start then Run and entering "dxdiag":

. Update your graphics card - the game needs a fairly decent graphics card to run the game - some older graphics cards will not be able to run the game.

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