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If you see the following message when you start the game:


Don't worry all is not lost.



If you just want to sign in for network games do the following:

  • Select "Ok" in the popup above
  • Next press "New Player"
  • Next press "Sign in"

Note: You will lose all preferences and awards this way alas, but only once.
Your network ranking is stored online and will be preserved.


If you want to recover your old player files completely, the procedure is more complicated and should only be done with those of moderate computer skills.

Basically you will need to to the following:

  • Locate the old game's preferences folder on your computer
  • Locate the new game's preferences folder on your computer
  • Move the "Users" folder from the old folder to the new one

More details in the forums on how to this here.



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